1. Terms and Conditions of use
By accessing, browsing or using this website you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to open an account with Green Door Florist, you agree to be bound by these Terms and Conditions. Green Door Florist may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after any amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.
2. Trademarks, Copyrights and Restrictions
All material on this site, including but not limited to images and illustrations, are protected by copyrights, trademarks and other intellectual property rights which are owned and controlled by Green Door Florist or by other parties that have licensed material to Green Door Florist. Material on greendoorflorist.com is solely for your personal, non commercial use. Such material may not be copied, reproduced or distributed in any way without the prior written consent of Green Door Florist. The use of this website and conditions shall be governed in accordance with Irish Law and any legal action arising out of its use shall be brought and enforced under Irish Law and exclusively the Irish Courts.
The Green Door Florist will take no responsibility for any websites accessible via links on www.greendoorflorist.com.
Flowers are seasonal, fresh and perishable products. We strive to meet our customers requests but may have to substitute a flower type if specific flower/s type/s are unavailable or the quality is deemed unacceptable by The Green Door Florist to be sold. In these events we reserve the right to substitute a product of equivalent value without notice.
Should you need to cancel or amend your order please notify us as soon as possible by telephone, fax or e-mail, preferably 24 hours prior to the delivery. If your order has been put together and or left the shop for delivery you may be fully or in part charged. Third party orders can be amended or cancelled up to 3 working days prior to delivery date requested. To amend or cancel your order, please contact The Green Door Florist on +353(0)1 833 6268
from 9am to 5pm Monday to Friday exc. Bank Holidays
Before placing your order please ensure that you have included the following details. Your name and contact details, the recipient's name & address, and as many contact details as possible (landline mobile etc.). Please note that delivery times are between the hours of 9am and 6pm. We cannot guarantee specific times unless for a wedding or funeral. If no one is home our policy is to leave the item with a neighbour and put a card through the door at the delivery address to indicate where the item is. If we cannot find anyone to take the delivery we will contact the recipient for directions. If the delivery cannot be made or has to be directed to another address there will be an extra delivery charge. In certain locations like hospitals, hotels, offices etc, the signature of an authorised person will be accepted as proof of delivery.
The Green Door Florist has the right to refuse to send or display any message that we feel is vulgar, abusive, harassing, racist, defamatory or objectionable in any way. This applies to all messages that The Green Door Florist has control over and we cannot take any responsibility for cards written and sealed in our shop or delivered to us for attachment.
If the flowers delivered are not what was ordered or are damaged or defective or incorrect, we shall not have any liability unless you notify us within 24 hours. We will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify to us under this condition, and we shall have no liability to pay any money to you by way of compensation. We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so that is caused by any event or circumstance beyond our control, including breakdowns, floods, fire, explosion or accident.
We accept payment online with Visa, MasterCard, American Express and laser via Paypal and AuthiPay. VAT is charged and included in the prices quoted. A credit account can be opened by business and private clients subject to approval. Payment must be made within 30 days, unless The Green Door Florist has agreed and issued prior written notice otherwise. Please contact the Accounts Department for further information on (01) 8336268
In the event that you are not satisﬁed with our service any complaints should be addressed in the ﬁrst instance to: [email protected]
. Because of the perishable nature of ﬂowers and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.
11. Data Protection/Privacy
Our policy is to respect the privacy of all our customers. We will not disclose any personal information about your account with us unless we are legally required to do so.